Privacy Policy

Glow District 901 Last updated: 09 July 2026

Glow District 901 ("we," "us," "our") provides party and event rental services in Memphis, TN and the surrounding area. This policy explains what information we collect from you, how we use it, and how we protect it.

Information We Collect

When you submit a contact form on glowdistrict901.com or respond to one of our Facebook ads, we collect:

  • Your name

  • Phone number

  • Email address

  • Event details you provide (event type, date, location, guest count, and services you're interested in)

We don't collect this information any other way. We don't use tracking pixels to build a profile of you beyond what you submit directly.

How We Use Your Information

We use your information to:

  • Respond to your quote request

  • Send you booking details, reminders, and updates about your event by email, phone, or SMS

  • Answer questions you send us

  • Keep records of your booking for our own operations

Text Messaging (SMS)

If you provide your phone number and give consent, we send you text messages about your quote and booking. These include follow-up questions, quote details, payment reminders, and day-of event updates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This applies to all text messaging originator opt-in data and consent. We keep this information for our own use in serving you.

Message frequency varies based on where you are in the booking process. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. See our Terms and Conditions for full messaging terms.

Sharing Your Information

We don't sell your information. We don't share it with third parties for their own marketing purposes.

We share information only when necessary to run our business, for example:

  • With payment processors to handle deposits and payments

  • With our CRM and scheduling tools to manage your booking

  • With subcontractors directly involved in delivering your event (for example, a delivery or setup crew), limited to what they need to do the job

  • When required by law

How Long We Keep Your Information

We keep booking and contact records for as long as needed for our business and tax records, generally up to seven years. If you ask us to delete your information sooner, we will.

Your Choices

You can:

  • Opt out of SMS messages at any time by replying STOP

  • Ask us to update or correct your information

  • Ask us to delete your information, subject to records we're required to keep

To do any of this, email us at sales@glowdistrict901.com or call 901-500-GLOW (901-500-4569).

Children

Our services aren't directed at children, and we don't knowingly collect information from anyone under 13.

Changes to This Policy

We may update this policy from time to time. The date at the top shows the latest revision. Continued use of our site or services after a change means you accept the updated policy.

Contact Us

Glow District 901 Memphis, TN

Email: sales@glowdistrict901.com

Phone: 901-500-GLOW (901-500-4569)

Website: glowdistrict901.com